Privacy Policy

Last updated: 23 March 2026

Introduction

Property88 ("we", "our", "us") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, engaging our services, or providing us with your personal information, you consent to the practices described in this policy.

Business details:
Property88
2400 Gold Coast Highway, Mermaid Beach QLD 4218
Email: info@property88.com.au
Phone: 0424 900 080

Information We Collect

We may collect the following types of personal information:

Information you provide directly:

  • Full name
  • Email address
  • Phone number
  • Mailing or residential address
  • Investment experience and preferences
  • Financial information relevant to property investment enquiries
  • Any other information you provide through our contact forms, consultations, or correspondence

Information collected automatically:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed on our website and time spent on each page
  • Referring website or source
  • Device type and screen resolution
  • Cookie and tracking data

How We Use Your Information

We collect and use personal information for the following purposes:

  • To respond to your enquiries and provide the information you have requested
  • To deliver our property investment concierge services
  • To communicate with you about projects, market updates, and services
  • To manage and improve our website
  • To comply with legal and regulatory obligations
  • To protect our legitimate business interests

Marketing Communications

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, contacting us at info@property88.com.au, or calling 0424 900 080.

Third-Party Sharing

We may share your personal information with service providers, professional partners (ERA Mermaid Beach), developers and project partners, deposit bond providers, legal and financial advisors, and government and regulatory bodies where required by law.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site performance. You can control or delete cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include SSL encryption, access controls, secure storage, and regular review of our information handling practices.

Data Retention

We retain personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law.

Access and Correction

Under the Australian Privacy Principles, you have the right to access the personal information we hold about you, request correction of inaccurate information, and request deletion of your personal information. To exercise these rights, please contact us. We will respond within 30 days.

Overseas Disclosure

Some of our third-party service providers may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure compliance with the Australian Privacy Principles.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be published on this page with a revised "Last updated" date.

Contact Us About Privacy

If you have questions, concerns, or complaints about how we handle your personal information, please contact us:

Privacy Officer
Property88
2400 Gold Coast Highway, Mermaid Beach QLD 4218
Email: info@property88.com.au
Phone: 0424 900 080

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.